At Kabuliwalaa.com we give our efforts best to deliver the right product to you on time. If for any reason you wish to cancel your order entirely or any item under a specific order, we help you with this cancellation policy. You will be able to cancel product(s) from your order in multiple ways on our Website.
ü Before Delivery of your Product
You may cancel your order entirely or any item under a specific order at any time before the order is passed to dispatch unit fordelivery where status on the Website is stated as "Preparing for Shipment".
ü During Ready for Delivery
You may cancel your order entirely or any item under a specific order once preparations for delivery of the Product are in progress by dispatch team (where the status on the Website is stated as "Ready for Shipment", in this period of any cancellation will require our approval.
ü Cancellation from Our side
Kabuliwalaa.com shall have the right to cancel any order/transaction/item inside an order where we deem it necessary to,
ü Out of stock or inadequate stock to fulfill such order.
ü Unreasonable delay in sourcing of the Products.
ü The Product has been wrongly advertised or priced.
ü Ensure compliance with the Law.
ü Protect the interests of the Company.
ü Such other reason as the Company deems appropriate.
After Delivery of Product (No cancellation is accepted)
Once a Product has been shipped out, the status for the order on the Website shall be changed to "Shipping in Progress" on the Website. The order cannot be cancelled at this point, and any cancellation will need to be made via the Return process as set out in this Policy.
We work quickly to make sure your refund gets to you on time. On the off-chance that it isbeen delayed.
Once your order has been cancelled, it will take 5-6working daysfor your refund to be processed and the amount to be transferred back to the source account. In the case of certain public sector or commercial banks, it can take up to 10-15 working days.
For more info contact +880-1764081192 or e-mail us [email protected]