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Delivery Options and Timelines

Kabuliwalaa.com has a transparent and clear shipping policy for all orders placed on our website. Kabuliwalaa.com delivers all products across country. Lowest courier charge, No hidden charge, No games at all!

We ship on all days except Friday and National Holidays.

Shipping Charges

A fixed shipping charge is applicable on all orders below BDT 5000/- at all locations, with an additional charge applicable at certain locations.

Area

Shipping Fee (per order ID)

Inside Dhaka City

BDT 55

Outside Dhaka( Across Country)

BDT 99

 


Free Shipping

For orders equal to or above BDT 5000/- free shipping is available to offer at certain locations only. For other locations, additional shipping charges will be applicable.

Sometimes we bring out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfillment of the Terms and Conditions attached to the offer.

Policy

Shipping charges applicable are not refundable in the case of return/cancellation of the product or the order for your “Change of mind”.

The shipping charges can be modified by Kabuliwalaa.com at any point without prior notice. The new charges would reflect on the product page as well as in the checkout flow.

During COVID- 19 outbreak, we may offer express delivery in that case the shipping charges varies and will be displayed on the product page or in your shopping cart.

 

 

Estimated Delivery Time

We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website. An estimated Delivery Date will be displayed in the 'Order Details' under 'My Account ' section which will help you to keep track of the shipment status of your order.

 

Delivery options

Delivery Timelines

Placed Order within Dhaka

1-2  Business Days

Placed Order from Outside Dhaka(Conditions Courier)

2-3 Business Days

Placed Order from Outside Dhaka(Home Delivery)

5-6 Business Days

 

*However in some cases, it may take longer time due to unforeseen circumstances.

*Shipping time may increase for third party shipments.

Kabuliwalaa.com  is not liable for any delay regarding delivery on time by third party partners and  reserves all the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) in your Kabuliwalaa wallet.

 

Shipping Address

Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.

You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped.

Hidden Charges (Sales tax etc.)

 You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.


Tracking your Parcel

We will SMS/mail you the name of the courier company and the tracking number of your consignment in your registered mobile/email address. In case you do not receive a SMS/mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online in some cases, so please wait until your parcel is scanned by the courier company.


Unavailable during Delivery

Our Delivery Executives or partners will attempt to deliver the parcel twice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

Imported Items

Items like Watches, Sunglasses, perfumes, and few other categories are imported from USA /UK hence it takes 2-3 weeks to reach, we take 100% pre-payments for those items.

*Delivery timings are written in the product detail page for each item.

Out of Stock

We shall strive to ship all items in your order together; this may not always be possible due to product availability. We may cancel any parcel at any time if the product you have ordered is out of stock.

* Shipping policy is Valid only for owned stock.

 

 

For more info contact us +8801764081192 or mail at [email protected]